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EARLIER OUR FAMILY WAS DEALING WITH NEW INDIA ASSURANCE CO FOR 20 YEARS. LAST YEAR MY SONS MEDICAL POLICY EXPIRED THROUGH OVERSIGHT AS NO REMINDER WAS GIVEN BY THE INSURANCE CO IN PUNE. I BEING A SENIOR CITIZEN PHONED THE SUB AGENT 4 TIMES TO TELL ME THE AMOUNT TO BE PAID BUT HE HAVING LEFT THE CO. BUT STILL GETTING THE COMMISSION KEPT ON PUTTING ME OFF. PERHAPS THEY WANT THE SENIOR CITIZEN POLICIES TO EXPIRE SO THAT THEY WILL NOT RENEW IT & WILL NOT HAVE TO PAY CLAIMS EVEN THEY HAVE BEEN PAYING THE PREMIUM FOR OVER 20 YEARS & NOW WHEN THEY NEED THE COVER THE MOST IN OLD AGE.

WHEN I CONTACTED THE COMPANY THEY REPLIED THAT IT IS NOT THEIR POLICY TO SEND REMINDERS BECAUSE LIKE ALL  GOVT EMPLOYEES THEY ARE JUST LAZY BUMS. NO WONDER PEOPLE ARE SHIFTING TO PRIVATE COMPANIES LIKE ICICI, HDFC, MAX LIFE & OTHERS